Online Services & Tools

Pay Your Bill
Boil Water Notices & Hotlines
Updates & Notifications on Social Media

Easily access information and updates about your utilities as well as water conservation tips, boil water notices, and other useful updates.

Maps & Apps
  • Key Improvement Projects Tour – Tour these key capital improvement projects that support the quality of our water and wastewater services through infrastructure rehabilitation and expansion.
  • Smoke Testing – The Inflow/Infiltration (I/I) Reduction Program performs smoke testing and flow testing to detect sanitary sewer system defects. To learn more, visit Smoke Testing.
  • Water Quality Reports – Water Quality Reports provide the public with detailed information of water quality.  This application helps customers find the report for their address.
  • Water & Sewer Utility Service Areas – This map depicts the water and sewer public and private utility service areas within St. Johns County. It includes address matching to help identify locations. 
  • Reclaim Water Service Areas – View areas and status of selected properties and neighborhoods that are able to irrigate with reclaim water.
  • Customer Services Summary  –  Lists utility provider, water quality, irrigation and water advisory information. Search by address or mobile location.
  • Capital Improvement Projects Map  –  Infrastructure rehabilitation and improvement projects that maintain the quality of our water services, while keeping expenses to a minimum.
  • Additional Map-Based Applications   –  Visit for other helpful and time saving maps & apps such as construction projects, events and services.

Before You Dig

Sunshine811 Before You Dig – Online service to let us know when and where you're digging so we can mark our pipes near your work site.






Pay Your Bill Online
Maps & Apps


Main Number: (904) 209-2700

Toll Free: 1 (877) 837-2311

After Hours Emergency: (904) 209-2745


St. Johns County Utility Department
P.O. Box 3006
St. Augustine, FL  32085