How to Connect

How do I get connected?

SJCUD requires that anytime a property supplied with reclaimed water is to be activated, an inspection of the irrigation system must be completed first. This process requires that the resident contact SJCUD's Reclaimed Water Line (904) 209-2750, or email our Reclaimed Water Coordinator at ReuseQuestions@sjcfl.us to schedule an inspection date and time. The resident, or an irrigation company representative, will need to operate each zone of the irrigation system in the presence of a SJCUD inspector to ensure compliance with the Cross Connection Control Program. If the system is free of cross connections, the meter will be unlocked and activated.

What is Cross Connection Control (CCC)?

Separation of potable and non-potable water sources is integral to ensuring and protecting public health and safety, and the high quality of SJCUD’s drinking water. This is accomplished through SJCUD’s Cross Connection Control Program. In the unlikely event that potable and non-potable services are cross connected, via pipes, fittings, fixtures, or other devices, backflow and contaminants could enter and degrade the potable water supply.

How Will I Be Billed?

You will receive a single itemized bill for all water usage. Reclaimed water is charged at a lower rate than potable water, saving customers money. Customers in subdivisions provided with reclaimed water shall be charged a base rate whether or not it is utilized. If you have any questions regarding billing, please contact the Customer Service and Billing Department at (904) 209-2700.

Schedule an Inspection

SJCUD requires that anytime a property supplied with reclaimed water is to be activated, an inspection of the irrigation system must be completed first. This process requires that the resident contact SJCUD by phone (Need number) or by using our convenient online scheduler.

Please Note: The resident, or an irrigation company representative, will need to operate each zone of the irrigation system in the presence of a SJCUD inspector to ensure compliance with the Cross Connection Control Program. If the system is free of cross connections, the meter will be unlocked and activated.

For More Information

For more information or to schedule and inspection, please call the dedicated Reclaimed Water Line (904) 209-2750, or contact our Reclaimed Water Coordinator at ReuseQuestions@sjcfl.us.



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