PRIDE – Public Request Inquiry Data Exchange

The PRIDE program is an online service that allows citizens to communicate with their local government. It is a work order system used to document complaints or issues, and then track how the County responds. Members of the public can enter an issue directly into the PRIDE system. This is how it works:

  1. You can enter a complaint or request (issue) by entering the information into the online Request Submittal form. You may provide contact information or choose to remain anonymous.
  2. An incident number is assigned to the issue, and the issue is automatically routed to the appropriate County department.
  3. The receiving department begins an investigation and notates each action it is taking to resolve the issue.
  4. You can track the progress of the issue by referencing the incident number.
  5. When the issue is resolved, the department marks the action as completed.

To enter a complaint or request a service through the PRIDE system, click here.

To check on a previous entry, click here and enter the incident number.